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Backside of a Deal
The backside of a deal occurs after a deal has been negotiated and the
sale is underway. When a salesman pitches their product or service the
subtleties of speech, body language, and symbolic gestures that led to
the close of a deal are put to a test. A salesman may have gone to great
lengths to persuade the customer that a product is a good one but when
the customer begins to have problems with it or needs a refund they meet
resistance from the store. The backside of a transaction reveals how
thing go right or wrong when problems with a product or service occur.
A business owner may come across to a client as a very knowledgeable,
understanding person, and socially warm person. But, on the backside
of the deal they are anything but social and understanding as the aggressively
gouge the client for more money than the subtleties of the initial negotiation
indicated.
Aggression
Backside of a Deal
The backside of a deal occurs after a deal has been negotiated
and the sale is underway. When a salesman pitches their product or
service the subtleties of speech, body language, and symbolic gestures
that led to the close of a deal are put to a test. A salesman may have
gone to great lengths to persuade the customer that a product is a
good one but when the customer begins to have problems with it or needs
a refund they meet resistance from the store. The backside of a transaction
reveals how thing go right or wrong when problems with a product or
service occur.
A business owner may come across to a client as a very knowledgeable,
understanding person, and socially warm person. But, on the backside
of the deal they are anything but social and understanding as the aggressively
gouge the client for more money than the subtleties of the initial
negotiation indicated.
Aggression
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